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Jun - Dec 2019
Role
User Research
Product Design
UX/UI Design
Visual Design
OSO
OSO is an IoT sleeping solution that will promote a good night’s sleep. By intuitively balancing the overall environment of light, sound, aroma, and temperature for the user.


Check full Casestudy → Here
Check Final Design → Here
Process
Research - Define Problem - Design - Testing

We have three people working on this collaborative project, each one of us has our role and tasks to do. The tools we use are Figma, Google meets, Slack, Adobe Creative Suite, Trello, and 3D printer, these are tools we use to communicate and create works.
Problem
People have the trouble of wake up in the morning and getting a hard time falling asleep.
As a group, we decided to solve this sleeping problem for the user, to help them get a better sleep quality.
Research
Understand people sleeping experiences.
Our first step is to research people's sleeping experiences. We started from the competitor analysis (Hatch rest, Ayo Glasses, Sleep Tracking Mat, Toonie Alarm, Relax Melodies, Sleep Cycle), sleep survey, in-person user interviews, and scientific research.

During the initial research phase, an exploratory survey was conducted to learn about people’s sleep quality. Out of 67 responses, we found out that 84% of people are using their phones before bed, and 72% of them use social media.

Based on the result of the survey, we plan out the questions and the process for the user interview. We use a broad mind map to develop valuable questions and our learning goals, such as sleeping behavior, sleeping environment, pain point, accessibility, and desirability about the current solutions.


The research questions and learning goals we would like to explore:

What are user general sleeping behaviors?
What are their general sleeping environments?
What are their pain points of fall asleep and wake up?
Which companies are currently using IoT products to solve the sleeping experience?
What are sleep health trends currently in the market?
Who are the users?
We are targeting the people who have common sleep disorders, the ages between 16-40 that love to explore technology and who primarily use their phone right before bed.
What do they need?
Reducing stress levels from daily life by using a minimalistic design device to relax their mind before going to bed.

Who are the users?

We are targeting the people who have common sleep disorders, the ages between 16-40 that love to explore technology, and who primarily use their phone right before bed.


What do they need?

Reducing stress levels
from daily life by using a minimalistic design device to relax their mind before going to bed.






Target users
Approach
Design an experience and a collection of IoT products that will promote a good night’s sleep
We want to build a product that intuitively balancing the overall environment of light, sound, aroma, and temperature for the user.


Ideation
We decide to use light, sound, aroma, and temperature as the product's functions. Building an IoT device was a big challenge, but the most important thing we took into consideration for building a prototype was implementing sustainable design. We decided to build a minimum viable product to put on display.

Sketch

Once we have a clear detail of the product functions and specs, we started to build the OSO application. Before started it, I created the app map to organized the features and the content architecture based on the product. Then created the user flow for the different paths that users would take through the products to complete each task.
Testing
Before testing began, with regards to the task flow and prototype, we made some initial assumptions to help us better understand our users. Throughout testing notes and feedback were taken into consideration for each round of iteration.

Task 1 Use the app to start the sleeping mode.

Task 2 Use the app to control the product functions(brightness, volume, aroma, and temperature)

Task 3 Find the setting function in the app.
• Most participants clicked the "Let's sleep" on the home page, but after they click it the screen will pop out another screen of "Timer Setting".
• Most participants think it should have an easier way to start the products instead of click many steps.
• Most participants misunderstood the icons, such as the home icon, music icon, and aroma icon.
changed after user testing
Prototype
Takeaway
Final Thoughts
We learned it is not easy trying to communicate the user-centered design in a project from start to finish. It takes a lot of iteration and hard work to produce a product that displays these qualities.

Special thanks to everyone that made this project possible, especially DC Scarpelli, Jen Kerner, Aaron Lawrence, Nick Hou, and Hamilton Cline.